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2026.1 Release Notes

Complete change list for RIKAISO 2026.1, including corrections and known issues.

New

  • Help Content API v1 β€” read published documentation anonymously and write it with a bearer key. See the REST API Overview.
  • Mobile assistant β€” Ask RIKAI runs as a full-height sheet on phones, with queued offline drafts.
  • Custom domain self-service β€” add, verify, and promote a domain without a support ticket.
  • Retention schedules per record class β€” with a two-administrator approval step.
  • APAC South region β€” Singapore, generally available.

Changed

AreaPrevious behaviourNew behaviour
FeedbackFree text onlyReason codes plus optional text
Audit export10,000 row limit50,000 rows inline, larger by email
SessionsRe-evaluated every 5 minutesRe-evaluated within 60 seconds

Fixed

  1. Table headers in exported documents lost their alignment in right-to-left languages.
  2. The version selector kept the previous filter text after switching versions.
  3. Invitations created just before a role rename resolved to the old role name.
  4. Streamed answers occasionally dropped the final sentence behind a strict proxy.

Known issues

  • Exporting a section with more than 200 child topics can exceed the request timeout. Export the child sections individually.
  • Safari 17.4 on iPadOS does not restore scroll position when returning from a code sample viewed in full screen.

Upgrades are applied per region during the published maintenance window. Sandbox tenants are upgraded one week earlier.

Last updated: 2026-09-01